Customer Support
Telephone support
is the primary means of helping clients resolve any technical
problems that they may be experiencing. We have Customer Support
Specialists always at hand to give support over the telephone.
On specified
days, as well as by appointment, ZAMNET carries out client
installations and Internet clinics. This service is extended to
customers who prefer to bring in their computers for configuration
and diagnostics at the ZAMNET offices.
To cater for
those clients who would like ZAMNET personnel to assist with their
installation in the comfort of their business premises or homes, we
offer on-site installations at very competitive rates. This is a
value added service that most clients appreciate.
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